D&T Hardwood Floors Private Policy

At D&T Hardwood Floors, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect various types of information from you when you interact with us, including:

• Personal Information: Name, contact details (email address, phone number), billing address, and other information you provide when you request a quote or communicate with us.
• Payment Information: Credit card details or other payment information when you make a purchase or payment for our services.
• Website Usage Information: Information about your visit to our website, including IP address, browser type, pages viewed, and other statistical data collected through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To deliver the services you request, such as hardwood floor installation, repairs, staining, refinishing, and related services.
• Communication: To communicate with you regarding your inquiries, requests, or services, and to send you updates or notifications related to our services.
• Payment Processing: To process payments for services rendered and manage billing and accounting.
• Improving Our Services: To analyze trends, track website usage, and improve our website content and services based on user preferences and interactions.
• Marketing Purposes: With your consent, where required, to send promotional materials, newsletters, or marketing communications about our services and special offers.

3. How We Protect Your Information

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Using secure servers and encryption methods to safeguard sensitive information.
• Limiting access to your information to authorized personnel who need it to perform their duties.
• Regularly updating our security measures in line with technological advancements.

4. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: We have trusted third-party service providers who assist us in delivering our services, such as payment processors or IT service providers.
• Legal Compliance: When required to comply with applicable laws, regulations, legal processes, or government requests.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.

5. Your Choices and Rights

• Access and Update: You may access and update your personal information by contacting us directly.
  
• Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our communications.
  
• Cookies: You can manage your cookie preferences through your browser settings or opt-out of certain types of cookies that we use.

6. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect or maintain information from anyone under 18 years of age.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us

If you have any questions about this privacy policy or our practices, please contact us (207) 632-2176.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy. It is important to review this Privacy Policy periodically for any updates or changes.

Effective Date: June 23, 2024